Improve your conversion rates through better customer interactions.
Customer Service
Please your customers with intelligent service using an efficient workflow.
Support
Be ready to assist your callers with their information at hand.
Our features
Use CallSights with your CRM to increase your productivity
Screen Popping
Caller preview and Screen popping allows a CRM contact record associated with an inbound caller’s number to be opened automatically on incoming call, or manually via a click on the CRM icon.
Activity Logging
Manually or automatically creates an activity record of a call received within the integrated CRM and allows addition of notes.
Click-to-dial
A wide range of rapid click-to-dial tools are available including webpage, clipboard, application, screen read or simple TAPI.
Address Book
Allows a user to simultaneously search the contact directories of the integrated CRM(s) and call or pop a contact from the results.
Add Contacts
Easily create contact records in your CRM during the call and share this data with your colleagues.
Caller Preview and Screen Popping
Display the caller's details as the call arrives
Our Preview window shows you the caller's details from your contacts quickly and discretely as a call arrives.
Screen popping allows the contact's record to be opened automatically on incoming call, or manually via a click on the CRM icon.
Save time and provide a more cohesive service to callers.
Activity Logging
Create activity records directly in your CRM
Manually or automatically creates an activity record of a call received within the integrated CRM and allows addition of notes.
Click-To-Dial
Dial directly from your applications
A wide range of click-to-dial methods are available including webpage, clipboard, application, screen read or simple TAPI.
Make calls directly from your business system and other places where you store telephone numbers.
Dial more efficiently, improve accuracy and save time.
Address Book
Search for numbers even when your CRM isn't loaded
Our Address Book tool allows you search your company contacts through a simple user interface.
Call directly from the search results or even pop directly to the record in your CRM.
Save time and reduce frustration.
Add Contacts
Quickly create new contacts during the call
Easily create contact records in your CRM during the call and share this data with your colleagues.
Add your caller's name and other basic details quickly and without losing focus on them.
Be more efficient, and improve your accuracy.
Not actual screenshots. The animations are shown to illustrate product functionality.
