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CRM Info

NetSuite

Link your NetSuite business data to your telephone environment. Look up Contacts, Customers, Employees and/or Partners for the calls you make and receive.

Enhance your work with NetSuite by linking it to your telephone, delivered in a straightforward and cost-effective way.

Integration simplifies common tasks including the following features:

  1. Click-To-Dial: make calls straight from NetSuite by clicking on the hyperlinked telephone numbers.
  2. Address Book: Search and dial from your NetSuite contacts using a simple Address Book tool even when NetSuite is open.
  3. Contact Popping: Go straight to the caller's record in NetSuite with a single click while on a call with them (or from the Call History window).
  4. Automatic or manual call logging: Create activity records in NetSuite.
  5. Add Contact: Easily create new accounts, contacts or leads while on a call with them.

In addition to Integration with NetSuite many other useful features are included.

  1. Call History (and missed calls)
  2. Integration with Outlook and Google Contacts (requires Plus license)
  3. Can works with multiple NetSuite datasets simultaneously. (requires Plus license)

Would you like help getting started? No problem. Visit our web site (www.callsights.com) or email us at help@callsights.com.

Requirements

  1. A working telephone installation

Notes

NetSuite highly privileged usernames are not supported. Token Based Authentication (TBA) is now supported. Call activity logging requires the permission 'lists -> Phone Calls' and the contact must be allocated to a company.

Integration Features

Activity LoggingClick to dialAddress BookAdd contacts
Trial

Feature Key

Activity Logging

Add Contact

Caller Preview

Click-To-Dial

Contact Popping

Screen Popping

Caller Preview

Screen Popping

Contact Popping

Address Book

Contact Searching

Activity Logging

Activity Logging

Click to dial

Click-To-Dial

Add contacts

Add Contact