RingCentral

RingCentral is a leading cloud communication platform that provides businesses with different cloud-based business communications solutions that include message, video, phone, and contact center services. From click-to-dial functionality to one-click video conferencing, users can leverage must-have digital tools through a single, easy-to-use platform that seamlessly works across office sites and mobile devices. Setup, deployment, and adoption is also easy and IT can manage it all from anywhere.

CallSights + RingCentral

Connect your business application or CRM to your RingCentral environment with CallSights for the following benefits:

Activity Logging

Manually or automatically creates an activity record of a call received within the integrated business application and allows addition of notes.

Add Contact

Add a record to the integrated business application(s) directly from the client Address Book, Call History page or Preview Window.

Click-To-Dial

Makes it possible to dial directly from the business application. The exact method varies between business applications.

Contact Popping

Click the business application's icon in the Phone or Preview window and the caller's contact record is opened directly in the integrated business application.